FACILITY SERVICES
The fee at Glastonbury Surgery Center is a facility charge. As a courtesy to you, Glastonbury Surgery Center will bill your insurance carrier for your facility fee. If your insurance plan requires pre-authorization for outpatient surgery, or if you have a worker’s compensation claim, your surgeon’s office will ensure you are pre-authorized prior to surgery.
The surgery center will verify you have active insurance coverage and will notify you prior to surgery if you owe a co-payment. You can pay your co-payment before or on the day of your surgery by credit card or personal check (please no cash).
SELF-PAY PATIENTS: If you do not have insurance and chose to pay out-of-pocket, the surgery center will contact you to provide an estimated facility charge and the amount due before surgery. An estimated charge for medical implants will also be provided, if applicable. Payment plans can be set up with our billing office for the remaining balance, if necessary. (You will need to contact your other applicable service providers for estimates as well – see below).
On the day of surgery, please bring your insurance ID card(s) and a photo ID along with any co-payment or personal payment for which you are responsible.
If you have any questions about your facility services, please contact our billing office at (860) 667-9542 ext. 318.
| Language | Phrase |
| Spanish | Para discutir su factura o realizar acuerdos de pago en su propio idioma, llame al 860-785-6651 |
| Polish | Jeśli chcec omówić rachunek lub dokonać płatności w swoim języku, zadzwoń pod numer 860-785-6651 |
| Portuguese | Para discutir sua conta ou fazer acordos de pagamento em seu próprio idioma, ligue para 860-785-6651 |
| Vietnamese | Để thảo luận về hóa đơn của bạn hoặc lập thỏa thuận thanh toán bằng ngôn ngữ của bạn, vui lòng gọi số 860-785-6651 |
| Chinese | 如需讨论账单，或通过您所使用的语言安排付款，请致电860-785-6651 |
YOUR BILLING RIGHTS
Learn more about your billing rights:
HHC- No Surprises Billing Disclosure
OTHER SERVICES
The Glastonbury Surgery Center facility fee does not include the professional services of your surgeon and, if applicable, your anesthesiologist, pathologist, or durable medical equipment (DME) provider (i.e. crutches, slings, DVT prevention compression sleeves, ice machines, etc.). If you have questions about your financial responsibility for any of these other services, please contact:
Surgeon Fee: Call your surgeon’s office for further guidance
Anesthesiologist Fee: Call Integrated Anesthesia Associates at (860) 282-4024
Pathologist Fee: Call Quest Diagnostics at (866) 697-8378
DME Fee: Call Precision Medical Products at (888) 963-6265
The surgery center partners with these other service providers to provide you the best care possible. It is important to understand that these services will be billed for separately. Patients are responsible for understanding their insurance coverage and financial responsibilities with all their service providers.